COVID-19 Policy

4site will be providing continuous services during the Covid-19 pandemic. To that effect, we have implemented an Incident Response Team that is monitoring and managing all COVID-19 related issues.

We will adapt our safety and operational measures as warranted by the day-to-day situation. We will continue to monitor and follow the advice of the local government. Should circumstances escalate, we will work with all customers to prioritise and organise critical works.

 

Lockdown in the UK

Following announcements made on the 23rd March by the UK Government, we are pleased to confirm that 4site are included within the list defined as an essential service provider (Key Workers/Industries) and as such will continue to operate as normal. Similiar but not as strict restrictions are being imposed in Ireland, with 4site able to continue operations as normal here too.

 

Protected Movement of Staff 

In light of the increased restrictions that we are seeing implemented across several countries in which we operate, we have made sure that our engineers and business partners, such as logistics services, have been provided with documentation that confirms their business-critical movements. This is enabling engineers and service partners to move in areas of lock down and continue to attend our customer’s locations.

 

Continued Front and Back office Operations

We have adapted our Business Continuity Plan to conform with Government advice on both side of the Irish Sea to adopt social distancing with all employees working from home.

 

24/7/365 Support

Our Global Support Centre (GSC) remains operational 24/7 as normal.

 

Keeping you up to date

Rest assured your Account Manager and Project Managers will continue to keep you up to date directly with any relevant information that will affect the service we provide you.

 

Find Out More

If you want to know more about what we do or how we can add value to your business get in touch: